Product Categories FAQs


FAQs

  1. Q. What products does Unifor sell?
  2. Q. Do the prices on the website include GST?
  3. Q. What methods of payment are there?
  4. Q. How do I make a purchase?
  5. Q. Is the newsletter free?
  6. Q. How long does it take for orders to be delivered?
  7. Q. Who delivers the order?
  8. Q. Who can sign for the delivery?
  9. Q. Can I pick up my order?
  10. Q. Can I add delivery instructions?
  11. Q. Can I have a different address for delivery?
  12. Q. How much is delivery and who pays for it?
  13. Q. Who do I contact if I have issues with my order?
  14. OUR GUARANTEE

  1. Q. What products does Unifor sell?Unifor sells a wide range of office products including tea and coffee, biscuits and snacks, non alcoholic beverages, cleaning products, wraps and foils, disposable cutlery, tissue and toilet paper, dispensers and soaps, paper towels and wipes, wine and champagne, beer, spirits and mixers and corporate gifts.

  2. Q. Do the prices on the website include GST?
    Yes, all prices stated on the website are GST inclusive.

  3. Q. What methods of payment are there?
    We accept credit card (VISA, MASTERCARD, AMERICAN EXPRESS), electronic funds transfer (EFT), as well as setup of a business account with 14 days terms of trade for select customers.

  4. Q. How do I make a purchase?
    There are four ways to make a purchase; either online via this website, telephone (02) 9438 4633, fax (02) 9439 5975, or visit our store: Unit 9, 87 Reserve Road, Artarmon, New South Wales, 2064, Australia. Our latest catalogue can be downloaded here.

  5. Q. Is the newsletter free?
    Yes - please sign up for special deals offered by Unifor for your business.

  6. Q. How long does it take for orders to be delivered?
    Please refer to our Shipping & Returns page

  7. Q. Who delivers the order?
    Orders within Sydney are either delivered by one of Unifor's excellent drivers or through the use of Unifor's courier partners. Outside of Sydney we use our freight partner Australia Post.

  8. Q. Who can sign for the delivery?
    If the order includes liquor an adult (18+) is required to sign for the package. To ensure this legal requirement is met, the person responsible for the delivery of the alcohol may ask to see some form of identification.

  9. Q. Can I pick up my order?

    Yes definitely - come to our store Unit 9, 87 Reserve Road, Artarmon, New South Wales, 2064, Australia


  10. Q. Can I add delivery instructions?
    Yes - when placing your order you can indicate any specific delivery instructions you may have in the comments box.

  11. Q. Can I have a different address for delivery?
    Yes - Simply enter the address you would like to have the order delivered to.

  12. Q. How much is delivery and who pays for it?
    Within Sydney Metro area, Unifor Corporate Supplies offers FREE delivery on all orders placed over $150. For orders under $150 a $15 charge is applied. For all other locations please refer to our Shipping & Returns page.

  13. Q. Who do I contact if I have issues with my order?
    Please contact our customer service desk (02) 9438 4633.

  14. OUR GUARANTEE
    We are so sure that any product sold by Unifor Corporate Supplies will meet or exceed your expectations that we guarantee the products we sell. Should you for any reason be dissatisfied with your purchase, simply return the items for a full refund. All returns must be made within 7 days of receipt.

    To return items, please send to:
    Unifor Corporate Supplies
    Unit 9, 87 Reserve Road
    Artarmon
    2064 NSW

    Please ensure the following information is included so your return can be processed:

    • Your Order number if known (appears on the top of the confirmation email)
    • Your name and address
    • A description of the item you are returning and a reason for the return